Help Center
New Homeowners

What is the vipHome.app?

vipHome.app is a home management app that helps homeowners to organize, maintain and improve the value, safety and energy efficiency of their home! 

Homeowners can manage up to three homes in their account; and there’s always something new in the vipHome.app – from expert tips and quick home facts to push notifications and key metrics! Get it all for one low price.

How much does the vipHome.app cost?

Enjoy vipHome.app on your smartphone, tablet, or laptop, all for one low monthly fee of $4.99/month or save 20% with a one-time annual fee of $47.99.

How long does it take to set up vipHome.app?

In less than four minutes, you can set up your home, complete the QuickStart Wizard, and start enjoying a simplified homeownership experience.

Can taking care of my home really improve the value of it?

Absolutely! You’ll be surprised by how much value you can add to your home by simply changing your HVAC air filters, installing braided metal hoses, and testing your drinking water. 

You’ll also be surprised by how much money you can save by prolonging the lifespan of your appliances and preventing expensive repairs with proactive maintenance. 

What do you do with my data?

We create personalized reminders and recommendations for your home, so you can improve the value and safety of it! We also create your Home Fitness Index and Home Value Boost, so you can see how safe your home is and how much value you’ve added to it since becoming a member.

Your data is yours. You get to decide what to do with it. We do and will not sell your data, and we treat your data as if it was our own. We use HIPAA-compliant server, so you know your data is secure. Got more questions? Check out our private policy or drop us a line!

Won’t a home management app make me do more housework?

No one likes cleaning out the gutters, especially us, but vipHome.app actually saves you time. By knowing what to do and when to do it around the home, you can complete timely maintenance projects that will save you from having to complete costly and time-consuming repairs.

Give us just a few minutes a week, and we’ll give you hours of your life back.

I’m not digitally inclined. Is it hard to use the app?

The vipHome.app is very user intuitive. If you’ve ever used a touch screen cellphone, you’ll find the app easy to use and dare we say, fun.

Do I really need a home management app?

Just because you have seat belts in your car, doesn’t mean you should drive erratically. Just because you have smoke detectors in your home, doesn’t mean a home fire can’t happen. Plus, 22 million Americans admit to forgetting to complete home maintenance tasks, which can lead to fires and floods.

Let us help you to take better care of your home with personalized reminders and recommendations, expert tips, and more, so you can protect your family and your largest financial investment.

Did you know dogs don’t have thumbs?

We did! That’s actually one of the reasons we created the vipHome.app. Pets inside your home can be held captive in the event of home emergencies, and most dogs and cats can’t open doors. (Hamsters, trapped in cages, certainly can’t.) By completing home maintenance and learning how to prevent home fires, you can save the lives of our furry friends who don’t have opposable thumbs. #SquadGoals

Why did you create the vipHome.app?

We’re homeowners, too, and we know it’s not easy to take care of a home. AB3 and GEM saw the opportunity to leverage technology to help an incredible number of people. We live by the philosophy that “doing good” is good for all of us. So let’s improve the world, one home at a time – together.

What does the “vip” stand for in vipHome.app?

While every member using the vipHome.app is a “very important person”,  we’re all about taking care of your “very important property.”

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